1. Agreement to Terms

By accessing or using Actyve's services, you agree to be bound by these Terms of Service and all applicable laws and regulations. If you do not agree with any of these terms, you are prohibited from using the Service.

2. Google Business Profile Integration

Our service integrates with the Google Business Profile API. By using our service, you agree to:

Comply with all Google Business Profile API terms of service and policies
Maintain accurate and up-to-date business information
Not engage in any practices that violate Google's guidelines
Grant us the necessary permissions to manage your business profile
Acknowledge that some changes may require direct verification with Google
Use the service only for managing legitimate business locations
Comply with regional requirements where your business operates
Maintain proper Google Cloud Platform project configuration

Note: Access to the Google Business Profile API is subject to Google's approval process and ongoing compliance requirements. Users must ensure they have proper authorization and maintain compliance with Google's policies throughout their use of our service.

3. Prerequisites and Requirements

To use our service effectively, you must:

Have an active Google Account with proper access to your business profiles
Maintain valid Google Business Profile ownership or management rights
Provide accurate business information and keep it updated
Have proper authorization to manage the business locations
Comply with all regional business listing requirements
Maintain accurate contact information for administrative purposes

4. Service Usage and Limitations

Our service is subject to the following limitations and requirements:

API rate limits and quotas as set by Google and other platforms
Verification requirements for certain business information changes
Platform-specific content policies and guidelines
Fair usage policies to ensure service availability for all users
Scheduled maintenance windows and potential service interruptions

5. Review Management

When using our review management features, you agree to:

Not manipulate, fabricate, or incentivize reviews
Respond to reviews professionally and appropriately
Comply with each platform's review guidelines
Not use automated responses without proper customization
Maintain customer privacy in review responses

6. Data Usage and Privacy

We handle your data in accordance with our Privacy Policy. You are responsible for:

Obtaining necessary consents from customers
Ensuring compliance with data protection laws
Maintaining security of your account credentials
Reporting any unauthorized access immediately
Managing customer data in accordance with GDPR and CCPA

7. Account Security

You are responsible for:

Maintaining the security of your account credentials
Protecting your API access tokens and keys
Using strong passwords and enabling 2FA when available
Notifying us immediately of any security breaches
Ensuring only authorized personnel access your account

8. Service Modifications

We reserve the right to:

Modify or discontinue any part of the service
Update pricing and service tiers
Add or remove features and integrations
Change API usage limits and quotas
Update these terms with notice to users

9. Termination

We may terminate or suspend your account if you:

Violate these terms or platform guidelines
Engage in fraudulent or deceptive practices
Abuse API services or exceed usage limits
Fail to maintain accurate business information
Use the service for prohibited purposes

10. Contact Information

For questions about these Terms of Service, please contact us at support@actyve.co

Last updated: 2/8/2025